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  Sales Order Automation

Stop Retyping Customer Orders Into Your ERP


OrderGate eliminates manual order entry using Azure AI—from any channel to your ERP in under 60 seconds.


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✅ 85-90% Full Automation

⏱️ 3-8 Week Implementation

💰 Typical 6-Month Payback

🔒 Built on Microsoft Azure

The Order Entry Bottleneck

Every day, your team receives customer orders by email. PDFs attached. Excel spreadsheets. Free-form text in the email body. Each one needs to be read, interpreted, and manually typed into your ERP.

It's slow. It's error-prone. And it doesn't scale.

LBxOrderGate changes that.

Using Azure AI, we read customer orders in any format, extract the data accurately, validate it against your ERP, and create sales orders automatically. Your team handles exceptions — not routine data entry.

Is LBxOrderGate Right for Your Business?

LBxOrderGate is designed for manufacturers and distributors who:


Your Current Reality

The Daily Grind:

5-10 minutes per order × 30 orders/day = 2.5-5 hours of manual work daily

20-30% error rate on manual data entry

Slow order turnaround frustrates customers

Scaling means hiring more admin staff




With OrderGate

What Changes:

Orders process in under 60 seconds automatically

85-90% fully automated, 10-15% quick human review

Near-zero data entry errors

Plan for team adoption from day one

Scale order volume without adding headcount



Not sure if this fits?

Book a free 15-minute discovery call

Why OrderGate Instead of...


❌ Manual Entry?

The Problem: Slow, error-prone, doesn't scale. Your team wasn't hired to copy-paste. 
LBxOrderGate: 85-90% automated. Your team focuses on exceptions, not routine entry.

❌ ERP Built-in Modules?

The Problem: Expensive, limited formats, locked to one vendor, lost investment when you upgrade ERP.
LBxOrderGate: External automation survives ERP changes. Reconnect in hours, not months.

❌ DIY Tools (Zapier, Make)?

The Problem: Break when formats change. No intelligence. Require constant maintenance.
LBxOrderGate: Azure AI handles format variations. Self-learning. Enterprise-grade reliability.

❌ Hiring More Staff?

The Problem: €30K-40K annual cost per person. Doesn't solve the process problem.
LBxOrderGate: From €5,000 annually (setup + 12 months service). Scales infinitely. Never calls in sick.

 How LBxOrderGate Works

From inbox to ERP in under 60 seconds—here's the complete automation flow.

1

📧 Orders Arrive

Email, PDF, Excel, webshop, EDI—every channel feeds into OrderGate automatically. We monitor your orders inbox 24/7.

Details:

  • Dedicated inbox monitoring (orders@yourcompany.com)
  •  Processes emails as they arrive, no batching delays
  •  Handles high volumes without slowdown
  •  Works with Microsoft 365, Google Workspace, or standard IMAP
2

🤖 AI Extracts Data

 Azure AI reads customer orders in any format and extracts key information accurately.

What We Extract:

  • Customer name and contact details
  •  Order reference / PO number
  •  Line items (product codes, descriptions, quantities)
  • Pricing (if provided)
  • Delivery requirements and special instructions

The AI Difference:

Traditional automation breaks when formats vary. Our Azure AI understands context, handles variations, and learns from your specific customer patterns.


3

✓ Validation & Matching

LBxOrderGate validates extracted data against your ERP before creating orders.

 Validation Checks:

  • Customer matching (even with spelling variations)
  • Part number validation (cross-reference customer codes)
  • Pricing verification (optional addon)
  • Inventory availability (optional addon)
  • Credit limit checks (optional addon)

Confidence Scoring:

Every field gets a confidence score. 
High confidence = auto-process. 
Low confidence = human review.

4

🔍 Exception Handling

Not every order is straightforward. LBxOrderGate intelligently routes exceptions rather than failing silently.

Exception Triggers:

  • Low confidence extraction (unusual format)
  • Unknown customer (not in ERP)
  • Unrecognized product code
  • Validation failures (stock, price, credit issues)
  • Missing required information

Review Queue:

 Your team sees original email, extracted data, and can correct/approve in seconds—not retyping entire orders.

5

📦 ERP Order Creation

Validated orders post directly to your ERP—no manual entry, no intermediate steps.

What Gets Created:

  •  Sales order header (customer, dates, PO reference)
  •  Line items (products, quantities, pricing) - Shipping details and special instructions
  • Custom fields (your UD fields populated)

Example Supported ERPs:

Epicor Kinetic, Sage (50/100/200/X3), Dynamics 365, Odoo, SAP Business One, custom systems (API or file-based)

6

✉️ Customer Confirmation

Once order is in ERP, LBxOrderGate sends confirmation email automatically.

Confirmation Includes:

  • Order reference number
  • Items ordered with quantities
  • Pricing (if applicable)
  • Expected delivery/processing information
  • Your company branding

Complete Audit Trail:

Every step logged—original email, extraction results, validations, ERP order created, confirmation sent.

Addons — Extend LBxOrderGate's Capabilities

Add validation, workflows, and multi-channel support as your needs grow.

Inventory Availability Check

What It Does:

Before an order posts to your ERP, OrderGate checks stock availability. Out-of-stock items are flagged for review rather than creating backorders blindly.

How It Works:

  • Queries real-time inventory from your ERP
  • Checks each line item against available stock
  • Flags orders with out-of-stock items
  • Option: auto-process in-stock, route out-of-stock for review

Best For:

  • Businesses with tight inventory
  • Drop-ship or JIT operations
  • Where backorder communication is critical

Price Validation

What It Does:

Compares extracted prices against your ERP price lists. Flags orders where pricing differs significantly from expected.

How It Works:

  • Extracts pricing from customer order
  • Price Lists validation
  • Flags if difference exceeds threshold 
  • Option: auto-accept within threshold, flag exceptions

Best For:

  • Businesses with complex pricing
  • Frequent price changes
  • Where margin protection is important

Customer Credit Verification

What It Does:

Verifies customer credit status before order posts. Routes over-limit orders for approval.

How It Works:

  • Checks customer credit limit in ERP
  • Calculates current exposure.
  • Compares new order value against available credit
  • Routes over-limit orders to designated approver

Best For:

  • Businesses with credit terms
  • High-value orders
  • Risk management requirements

Multi-Channel Order Capture

What It Does:

Extends OrderGate beyond email to capture orders from other sources — webshops, EDI, portals.

How It Works:

  • Connects to your additional order sources
  • Normalises orders into unified format
  • Same validation and processing as email orders
  • Unified reporting across all channels

Best For:

  • Businesses with multiple order sources
  • Growing e-commerce alongside traditional orders
  • Need for unified order processing

Approval Workflows

What It Does:

Routes specific orders for manager approval before posting to ERP.

Trigger Rules (Configurable):

  • Order value exceeds €X
  • Specific customers (new or flagged)
  • Specific products (restricted or high-margin)
  • Discount exceeds threshold
  • Any exception flag

Best For:

  • Businesses with approval policies
  • High-value transactions
  • Compliance requirements

Custom Validation Rules

What It Does:

Business-specific validation logic beyond standard checks.

Examples:

  • Minimum order values (overall or per customer)
  • Product restrictions (certain items need approval)
  • Customer-specific requirements (mandatory PO, special handling)
  • Delivery date validation
  • Promotional priceing (ie But One Get One Free)
  • Combination rules (Sales Kit)

Best For:

  • Complex business rules
  • Unique requirements not covered by standard addons

Custom Addons

What It Does:

We build custom LBxOrderGate addons for specific business challenges. If you have a order workflow that could benefit from custom validation, processing and automation, let's talk.

Examples:

  • Minimum order values (overall or per customer)
  • Pro


Powered by Azure AI

Enterprise-grade AI. Practical expertise. Real-world results. SMB Friendly Priceing

LBxOrderGate runs on Azure—the same enterprise platform used by 95% of Fortune 500 companies. You get enterprise-grade AI and infrastructure at SME-friendly pricing.




Azure AI Document Intelligence 
Microsoft's enterprise AI for extracting information from documents. Handles PDFs, images, scanned documents — structured and unstructured. The foundation of OrderGate's extraction capability..
Azure AI Language
FNatural language understanding for processing email text and unstructured content. Understands context, intent, and meaning — not just keywords.
Azure AI Foundry
WThe platform for building and deploying custom AI solutions. We use it to train models specifically on your order formats and customer patterns.
Custom Model Training
We don't just use off-the-shelf AI. We train models on your actual orders — your formats, your customers, your terminology. The result: higher accuracy, fewer exceptions.
Enterprise Security
ISO 27001 certified: Information security management
SOC 2 compliant: Security, availability, confidentiality
GDPR compliant: EU data protection standards
99.9% uptime SLA: Reliable infrastructure
Data encryption: At rest and in transit
EU data residency: Your data stays in European data centers

Why This Matters:

You get Fortune 500-level technology and security without Fortune 500 pricing or complexity. 

LBxOrderGate makes enterprise AI accessible to growing businesses.

Works With Your ERP

12+ years of hands-on ERP experience(Epicor Kinetic). We've configured ERP from scratch, built custom integrations, customisations, dashboards, and REST APIs. When you choose LBxNet, you're working with experts who speak your language.

Supported ERPs

Primary Integration Experience:

Epicor Kinetic (formerly Epicor ERP) - Deep expertise, 10+ years

  • Sage (50, 100, 200, X3) - Multiple versions supported
  • Microsoft Dynamics 365**
  • Business Central & Finance + Operations
  • Odoo Open-source ERP platform - **SAP Business One**
  • SME-focused SAP solution

Also Supported:

  • Custom ERP systems (with API or file import capability)
  • Legacy systems (file-based integration)
  • Multiple ERPs simultaneously (for businesses in transition)

Other ERPs?

We work with your ERP consultancy
to ensure integration respects your existing customizations and configurations.


**Don't see your ERP listed?** If your system has an API or accepts file imports, we can likely integrate. [Book a discovery call to discuss]



What LBxOrderGate Delivers



80-90%
Automation Rate


<6 Months
Typical ROI Payback


3-8 Weeks
Implementation Time


4-7 Hours 
Saved Daily


Near Zero
Data Entry Errors


95% 
AI Extraction Accuracy

Coming Soon

Our roadmap for expanding AI automation beyond order processing.

AI Invoice Automation

Planned: Q2 2026

The same AI approach applied to incoming invoices. Automatic extraction, validation against POs, and posting to your AP system.

AI Returns & RMA Automation

Planned: Q2 2026

Automate the returns process — from customer request to RMA creation in your ERP.


Intelligent Email/Document Triage

Planned: Q2 2026

AI-powered classification and routing for incoming business documents — not just orders.

Have a Different Need?

Planned: on demand

We build custom AI automation solutions for specific business challenges. If you have a workflow that could benefit from AI extraction and automation, let's talk.

Common Questions

We believe automation should feel simple and transparent. Here are the most common questions we get from business owners exploring LBxNET’s AI automation solutions.


After training on your specific order formats, LBxOrderGate achieves 95%+ extraction accuracy. The AI learns from your actual customer emails and continuously improves. Orders with uncertain data are flagged for quick human review rather than processing with errors.

LBxOrderGate uses confidence scoring for every extracted field. Low-confidence items route to a review queue where your team can verify and correct in seconds—far faster than typing entire orders from scratch. You maintain control while eliminating routine work.

Yes. Unlike rule-based automation that breaks with format changes, Azure AI understands context. The same customer can send orders in different formats (email body, Excel attachment, PDF) and OrderGate handles them. We train the AI on 20-30 sample orders covering your typical variations.

.

Most implementations complete in 3-8 weeks. Timeline depends on ERP integration complexity, number of addons, and your order format variety. Simple setups (standard ERP API, limited addons) can be live in 3 weeks. Complex configurations (custom ERP, multiple addons) may take 8 weeks.

LBxOrderGate includes human oversight by design:

No problem. We can integrate via file-based methods (CSV, Excel, XML imports). LBxOrderGate generates properly formatted files that your ERP imports automatically. While API integration is preferred for real-time validation, file-based integration works reliably for many businesses.

Your LBxOrderGate automation continues working. We simply reconnect to your new ERP system—typically 2-4 hours of work, not weeks of re-implementation. This is the key advantage of external automation: your investment outlasts system changes.
Absolutely. Many clients start with email orders only, then add webshop, EDI, or portal orders later using the Multi-Channel addon. Start small, prove ROI, then expand. LBxOrderGate scales with your needs.
Every project includes warranty period and ongoing support. If LBxOrderGate doesn't perform as specified, we fix it at no additional cost. The complete audit trail (original email, extraction, validation, ERP posting) helps us quickly diagnose and resolve any issues.
None for daily operation. Your team learns to use the simple review queue (2-hour training). We handle all ERP integration and configuration. You just need to explain your business process—we translate that into automation.

Ready to Stop Retyping Orders?

Book a free discovery call. We'll learn about your order processing challenges and show you exactly how LBxOrderGate can help — or tell you honestly if it's not the right fit.